Individuals who are involved in glazing duties are very skilled and adequately trained in their profession. Glaziers are mainly responsible for measuring, cutting, and installing glass for both residential and commercial buildings alike. They are usually involved in several projects through –out the day, and thus require knowledge of a variety of specialized glass types. All glaziers must have a valid driver's license.

Residential glazing work usually involves installation of various types of glass for both interior and exterior structures. Most interior work consists of installation of mirror, shower doors, and bath tub enclosures. Exterior work generally consists of replacing broken or defective glass in windows. All Glaziers must have a valid driver's license.

Commercial glazing work generally consists of installation of both interior and exterior storefront systems, decorative room dividers, herculite doors and glass stair rails. Commercial glazing projects are usually done at a variety of businesses such as super markets, car dealerships, banks, schools, restaurants and retail shopping centers.

Fabricators are generally responsible for cutting various glass products, drilling holes, polishing edges, cutting notches in glass and metal fabrication for items such as shower doors and storefronts. Machine Technician: Machine Technicians duties include operation of various glass processing machinery as well as performing daily, weekly and monthly maintenance on the machinery. Some machinery requires knowledge of CAD programming and familiarity with CNC Machines.

Laborers will help glaziers on job sites and assist the fabricators in the shop. A laborer is an entry level position and is expected to learn specific skills that are necessary to becoming a glazier, fabricator or machine technician. Experience is not a requirement for a laborer; however a laborer is expected to show progress from on the job trainin.

Estimators are responsible for measuring jobs and quoting jobs. Estimators should be self motivated, organized outgoing individuals with a background in sales/ construction sales. Knowledge of the glass industry and a proven track record is highly desired; however it is not necessarily a requirement. The ability to read shop drawings and blue prints is a plus. Some computer skills are required. Target customers include general contractors, architects, interior designers, construction companies, home builders, home owners associations, property management firms, furniture and fixture manufacturing companies as well as direct sales to homeowners.

CSR's should be eager, enthusiastic, personable people who enjoy helping others to better understand our products and services. Knowledge of the glass and glazing industry is desirable; however it is not a requirement. Duties will include greeting customers in the showroom, understanding their problems or needs and assisting them in selections and solutions. CSR's are also responsible for answering and assisting customers by phone, quoting jobs, making sales follow up calls, and data entry. Personable phone skills are required. Some basic computer skills are required.

A managers job is to motivate and lead a team. Managers should be problem solvers and organizers. Managers are required to assist customers when problems arise and ensure the complete satisfaction of all customers at the completion of their job or project. Managers are evaluated on their team's performance and are expected to develop new ideas and practices that ultimately lead to a better customer experience. Glass and glazing industry experience is desirable, but not a requirement. A proven track record in management is required. Very good people skills are a must. Some basic computer skills are required.